Skip to main content.

Payment Fee Changes

Debit/Credit Card: $2.50
(all channels, except AutoPay)

Checking/Savings Account: NO FEE (if made through My Account)

Got It
Work in Your Neighborhood
Work in Your Neighborhood

Work in Your Neighborhood

Virginia Natural Gas provides safe and reliable natural gas service to more than 300,000 customers across southeastern Virginia. To ensure the safety and reliability of our pipeline infrastructure, we continually perform regular safety checks and maintenance. There's a chance that you may see our qualified employees and contractors performing work in your neighborhood. 

SAVE Plan (Steps to Advance Virginia's Energy)

SAVE is our company's modernization plan that renews existing natural gas infrastructure, alling us to make necessary upgrades to our pipelines so we can enhance the safety, reliability and integrity of the natural gas distribution system. It is a multi-year plan approved by the Virginia State Corporation Commission.

Since the program’s inception in 2010, Virginia Natural Gas has successfully replaced 100 percent of low pressure pipeline from our natural gas system.  

Frequently Asked Questions

Construction Process Fact Sheet

If you have questions about project work in your neighborhood, please call our Work in Your Neighborhood Helpline at 757.616.7565 or email us at

Learn more about our active work being done in your neighborhood: