Stop Service Form

If you would like to stop your natural gas service, please fill out the form below. If you would like to transfer your natural gas service to different address, please fill out our Transfer Service Form instead.

Step 1: Where and when do you want to stop service?

Address Line 1:

Address Line 2:

City:

Date to stop gas service at above address:

State:

ZIP Code:

Virginia Natural Gas Account #:

Note: Same day requests are not available. Additionally, we will not honor requests made in the past for service dates.

Step 2: Who is the primary person responsible for bill payment?

Primary Person responsible for payment: Property Owner Renter Landlord

First Name:

Last Name:

Date of Birth:

Phone Number:

Email Address:

Social Security Number:

If a social security number isn’t provided, you will automatically be billed a deposit.

Step 3: Where would you like the final bill to be mailed?

Address Line 1:

Address Line 2:

City:

State:

ZIP Code:

Step 4: Pandemic Safety

Has anyone in your home (business) tested positive for COVID-19 in the past 14 days? Yes No

*Required Field

Are you or anyone in your home (business) currently experiencing any symptoms associated with COVID-19, such as fever, shortness of breath, a cough that is unusual for you, or loss of taste or smell? Yes No

*Required Field

Are you or is anyone in your home (business) currently under quarantine due to potential exposure to someone with COVID-19 or recent travel? Yes No

*Required Field

My Account has Changed

Stop Service Form

Step 1: Where and when do you want to stop service?

Step 2: Who is the primary person responsible for bill payment?

Step 3: Where would you like the final bill to be mailed?

Step 4: Pandemic Safety

Community News

Ways to Save

Safety Precautions