We heard you and have eliminated all convenience fees for checking and savings account payments.
In the last five years, more than 50% of our customers have chosen paperless billing. Here’s why:
Make the switch to paperless billing today through MyAccount!
When you enroll an account in moBill, you’ll be able to receive and pay your monthly bill through your smartphone’s native mobile wallet – Apple Wallet (iPhone) or Google Pay (Android).
Sign up today by clicking on the below appropriate mobile wallet button associated with your smartphone!
If you’re past due on your bill, you may be able to set up
a Deferred Payment Arrangement.
Note: Once you set up a payment arrangement, you will pay your monthly payment arrangement amount for your past-due balance and your monthly current bill amount each month.
Check your eligibility by visiting My Account.
Virginia Natural Gas Deferred Payment Arrangement
Find an authorized payment location near you using the tool below. (Note: a convenience fee may apply.)
Never worry about paying your bill on time again. You can stop writing checks and mailing your payments when you sign up for our convenient AutoPay electronic billing option.
With AutoPay your monthly payment will be withdrawn automatically from your credit/debit card or bank account on your due date for free.
If you choose to use AutoPay with your credit card you will automatically be enrolled in paperless billing. Please note it may take a billing cycle or two after you enroll for AutoPay to be set up on your account.
Get started today by signing in or registering at My Account.
Call us at 866.229.3578 (Y hablamos español), Monday through Friday (closed on holidays), from 7 a.m. to 8 p.m. to pay your bill by phone. No convenience fee is applied to payments made by checking or savings account. A convenience fee is applied to credit card payments.
Using our Budget Plan is a great choice if you want to even out the seasonal highs and lows of your heating bill.
This is a free service for residential customers whose accounts are up to date, and you can discontinue it at any time. To sign up, call us at 1.866.229.3578. In the event your account becomes two months past due, you will automatically be removed from the budget plan.
Visit My Account to sign up today!
Remember to include the bill stub and write your account number on your check. Don't forget a stamp!
Send your payment to the following address:
Virginia Natural Gas
P.O. Box 5409
Carol Stream, IL 60197-5409
As of Oct. 1, 2021, the United States Postal Service initiated longer deliver times for first class mail from one to three days – to three to five days. Paperless billing is the ideal solution for customers to avoid any bill delivery issues. Sign up today: My Account.
Please note that third-party vendor payment processing fees may apply for select bill payment options.