Sign up for our online bill management and payment tool that allows you to:
Through My Account, you can also chat with a customer service representative. Please note: Due to system upgrades, the chat feature is temporarily unavailable. You may still login to My Account here. Get started.
Please note that third-party vendor payment processing fees may apply for select bill payment options.
As of Oct. 1, 2021, the United States Postal Service initiated longer deliver times for first class mail from one to three days – to three to five days. Paperless billing is the ideal solution for customers to avoid any bill delivery issues.
At Virginia Natural Gas, it’s important to us that our customers have access to qualified natural gas professionals who will properly install and maintain the natural gas equipment inside their homes or businesses. Our list of preferred gas contractors are leaders in the industry and will use their expertise to ensure the safety, reliability and longevity of your natural gas equipment. Learn about our Qualified Gas Contractors-Preferred (QGC-P) program and access our list of contractors.Search for Qualified Contractors