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Due to system upgrades, the chat feature is temporarily unavailable. 

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Manage Your Account
Manage Your Account

Manage Your Account

My Account

Sign up for our online bill management and payment tool that allows you to: 

  • Enroll in paperless billing, AutoPay and the Budget Plan.
  • View your bill and payment history, natural gas usage and past meter readings.

Through My Account, you can also chat with a customer service representative. Please note: Due to system upgrades, the chat feature is temporarily unavailable. You may still login to My Account here.  Get started.

Please note that third-party vendor payment processing fees may apply for select bill payment options.

As of Oct. 1, 2021, the United States Postal Service initiated longer deliver times for first class mail from one to three days – to three to five days. Paperless billing is the ideal solution for customers to avoid any bill delivery issues.

 

Find a contractor

Find a Contractor

At Virginia Natural Gas, it’s important to us that our customers have access to qualified natural gas professionals who will properly install and maintain the natural gas equipment inside their homes or businesses. Our list of preferred gas contractors are leaders in the industry and will use their expertise to ensure the safety, reliability and longevity of your natural gas equipment. Learn about our Qualified Gas Contractors-Preferred (QGC-P) program and access our list of contractors.

Search for Qualified Contractors
Reading Your Meter

Reading Your Meter

Automated meter reading is one more way we can ensure that every experience with Virginia Natural Gas is an outstanding one.

Learn More
Why use natural gas

Why Use Natural Gas

Natural Gas is American, abundant and affordable! It's efficient, and the best energy source for your family and the environment.

Read about the benefits of natural gas