Virginia Natural Gas (VNG) received final rate case approval from the Virginia State Corporation Commission (VSCC) in September 2021 for the company’s rate request. The final approved rates resulted in customers being eligible for a refund.
The company originally filed the request in June 2020 with the VSCC seeking to implement customer-focused enhancements and recover costs incurred from investments in infrastructure, technology and workforce development to ensure continued safe and reliable service to customers. Interim rates, based on the proposed request, went into effect in November 2020, and were subject to refund after the final outcome from the VSCC.
October 2021 customer bills will reflect the final rates approved by the Commission with customers receiving a one-time refund, with interest, on the previous interim rates.
To ensure the long-term safety and reliability of our system, Virginia Natural Gas sought recovery of infrastructure projects since the company’s last rate request that include the implementation of the Southside Connector pipeline, which has already saved customers more than $5.4 million since 2019, the modernization of pipelines and meter sets, and the removal of low-pressure pipeline from our system to ensure safe and reliable delivery of natural gas to customers.
VNG is committed to delivering clean, safe, reliable and affordable natural gas in order to build a clean and sustainable energy future for the state while maintaining low costs for Virginians. The new rates allow Virginia Natural Gas to continue to meet our public service obligation and commitment to provide safe and reliable natural gas service to our more than 300,000 customers throughout southeastern Virginia.