Virginia Natural Gas Files Rate Request
December 18, 2025
Virginia Natural Gas (VNG) has received the Final Order from the Virginia State Corporation Commission (VSCC) for the company’s rate request. The final approved rates resulted in customers being eligible for a refund.
The company filed the request with the VSCC in August 2024 seeking to recover investments made to modernize and improve our gas infrastructure to ensure the delivery of clean, safe and reliable natural gas to more than 310,000 customers in southeast Virginia. Interim rates, based on the proposed request, went into effect January 1, 2025, and were subject to refund.
As a result of the Final Order, customers will receive a one-time refund with interest on their January or February 2026 bill, reflecting the difference between final and interim rates that were charged from January 1 to December 18, 2025.
These investments are made for the long-term benefit of our customers and are part of our obligation to provide the safe and reliable service they expect and deserve. Key drivers in the request included:
- Investments in our pipeline infrastructure to ensure long-term safety, reliability and resiliency of our system.
- Investments in our technology assets to modernize our data systems, positioning ourselves to better capture data and improve our overall operations.
- Investments to improve the safety, performance and reliability of our pipeline locating efforts including the transition to a new locate contractor and additional VNG positions to provide in-house locating.
- Laying the groundwork to prepare for the transition onto an Advanced Metering Infrastructure (AMI) system for enhanced meter reading data on natural gas usage.
- Further development and implementation of our environmental justice and community engagement efforts through additional employee resources.
