My Account has Changed
Based on customer feedback, we have updated the navigation in My Account to make it easier for you.
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Got It
How Can I Take Control of My Bill?
Virginia Natural Gas customers expect and deserve natural gas service that's safe and reliable. For us, that means empowering you with tools and resources to manage your bill.
Get help.
Explore a variety of bill payment assistance options we offer that may be available to you.
Plan Ahead.
Enroll in the Budget Plan to have more predictable bills from month to month, and even out the seasonal highs and lows of your bill.
Get caught up.
If you’re past-due on your bill, you may be able to set up a “Deferred Payment Arrangement” with monthly installments.
Reduce your use.
Even when winter is at its coldest, you can take steps to conserve energy at home.
Apply for rebates.
Energy-efficiency rebates are an excellent way for new and existing customers to earn hundreds of dollars in rebates with your natural gas appliance.
Stay informed.
Rates fluctuate based on supply and demand. Learn more about different pricing and rate plans that work best for you and your family.
Common Causes of High Bills
Here are some common factors that cause your bill amount to change.
Understanding Your Bill
Explore and understand the information on your monthly bill.
