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Virginia Natural Gas urges public to practice social distancing with field workers during COVID-19 pandemic

Press Release Subtitle

VIRGINIA BEACH, Va. – April 10, 2020 While impacts of the coronavirus (COVID-19) continue to evolve, we remain committed to our No. 1 value – Safety First.

As an essential business, our crews are continuing operations to ensure delivery of safe, reliable fuel to America’s homes and businesses throughout Virginia’s shelter-in-place order. We are committed to doing our part to keep you healthy, and we ask that you join us in our efforts to minimize exposure, too.

If you see our crews working in your neighborhood or area, please minimize any contact as they attempt to service natural gas equipment. Rather than raise your questions or concerns with our employees directly while they work, please call us at 877.572.3342 or email us at g2vngcustomercare@southernco.com.

We also ask that you minimize any contact with workers who may need to enter your home or business to perform work by maintaining a 6-foot distance and not shaking hands.

Please rest assured we are taking these precautionary actions – and all necessary hygiene precautions, as recommended by the Centers for Disease Control and Prevention (CDC) including avoiding handshakes, maintaining a 6-foot distance and wearing protective gear, when necessary and appropriate – to maintain the good health of our employees, customers and the public.

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About Virginia Natural Gas

Virginia Natural Gas is one of four natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Virginia Natural Gas provides natural gas service to nearly 300,000 customers in southeast Virginia and has been recognized as one of the safest, most reliable and customer-focused natural gas service providers. Consistently ranked in the top quartile for customer satisfaction by J.D. Power and Associates, the company has also been recognized by the Virginia Department of Mines, Minerals and Energy and the Virginia Oil and Gas Association for its safety, community outreach and educational programs, and was named Local Distribution Company for three consecutive years. Virginia Natural Gas has been ranked by its business customers as being one of the most Trusted Business Partners in the utility industry according to Cogent Reports, and as one of the Top Workplaces in Hampton Roads by Inside Business. For more information, visit virginianaturalgas.com and connect with the company on Facebook, Twitter and Instagram.
 

About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company.  Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 700,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.


Media Contact:
Rick DelaHaya
o: 757.616.7510 | c: 757.323.7366 | rdelahay@southernco.com