Virginia Natural Gas Named One of the Most Trusted Utility Brands
Recognition based on Escalent’s 2025 Utility Trusted Brand & Customer Engagement™ study
VIRGINIA BEACH, VA – Monday July 28, 2025 – Virginia Natural Gas has been recognized as a Most Trusted Utility Brand by Escalent, a top data analytics and advisory firm. Ranking among the top five most trusted natural gas utility brands in the United States, the distinction reflects the company’s long-standing commitment to customer satisfaction, transparent communication and community partnership.
The recognition is based on Escalent’s 2025 Utility Trusted Brand & Customer Engagement study, which evaluates 85 utilities nationwide and highlights how companies are strengthening relationships through improved communication, targeted outreach and visible investments in system reliability.
“We’re honored to be recognized by Escalent as one of the most trusted natural gas utility brands in the country,” said Shannon O. Pierce, president and CEO of Virginia Natural Gas. “As we celebrate 175 years of service, this distinction recognizes our efforts to build trust with our customers and the communities we serve and the meaningful impact of our continued investments in safety, reliability and economic and environmental sustainability.”
According to Escalent, utilities like Virginia Natural Gas are building trust in meaningful ways by aligning with the evolving needs of their customers and delivering on promises through consistent, reliable service.
For more information on Virginia Natural Gas, visit: virginianaturalgas.com
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About Virginia Natural Gas
Virginia Natural Gas is one of four natural gas distribution companies under Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Serving over 310,000 customers in southeast Virginia, Virginia Natural Gas was again named a Top Workplace in 2024. The company has earned recognition for its safety, reliability and customer focus among natural gas service providers, and was named 2024 LDC of the Year by the VA Dept of Energy and VA Oil & Gas Association. For more information, visit virginianaturalgas.com and connect with the company on Facebook, X, Instagram and LinkedIn.
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE: SO), one of America’s premier energy companies. Southern Company Gas serves approximately 4.4 million natural gas utility customers through its regulated distribution companies in four states and more than 600,000 retail customers through its natural gas marketing businesses. The company also owns and operates storage facilities within its regulated market and invests in interstate pipelines. For more information, visit southerncompanygas.com
Media Contact:
Morgan Chase
Office: 757-616-7510 | Cell: 757-725-6916
mchase@southernco.com | www.virginianaturalgas.com/news/press-releases.html