Virginia Natural Gas Ranks Among Nation’s Most Trusted Utilities
VIRGINIA BEACH, Va. – July 13, 2017 – Virginia Natural Gas has earned the distinction of being one of the most trusted energy brands in the utility industry, according to a Cogent Reports study by Market Strategies International.
“We take pride in earning our customers’ trust, and being the company they can depend on to deliver the clean, safe, reliable and affordable energy they deserve now and into the future,” said Jim Kibler, president of Virginia Natural Gas. “We’re honored to be recognized as one of the most trusted brands, and are committed to working to improve our valued relationships with our customers each day.”
The recognition is based on interviews of more than 50,000 residential customers of 130 natural gas and electric companies. The annual Utility Trusted Brand & Customer Engagement: Residential study rated Virginia Natural Gas’ overall brand performance in a variety of areas, including utility customer engagement, brand trust, product demand and service satisfaction.
Virginia Natural Gas joins 44 utility companies that received the Most Trusted Brand designation. In the natural gas category, Virginia Natural Gas received a score of 727 out of 1,000 points.
Virginia Natural Gas
Virginia Natural Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Virginia Natural Gas provides natural gas service to 293,000 customers in southeast Virginia. Virginia Natural Gas has been recognized as one of the safest, most reliable and customer-focused natural gas service providers, and in 2016 was ranked second in customer satisfaction among mid-size utilities in the South and third nationally by J.D. Power and Associates. Also in 2016, Virginia Natural Gas was recognized as an Environmental Champion by Cogent™ Reports and as the Local Distribution Company of the Year by the Virginia Department of Mines, Minerals and Energy and the Virginia Oil and Gas Association. For more information, visit www.virginianaturalgas.com and connect with the company on Facebook (Facebook.com/VaNaturalGasCo) and Twitter (Twitter.com/VaNaturalGas).
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.6 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include investments in interstate pipelines, asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at southerncompanygas.com.
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