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Virginia Natural Gas provides natural gas appliance safety tips

VIRGINIA BEACH, Va. – Oct. 9, 2016 – Virginia Natural Gas has crews in place to address any natural gas emergency caused by Hurricane Matthew. Due to the significant flooding in coastal and low-lying areas, Virginia Natural Gas is reminding customers of the following recommended guidelines to ensure their safety around natural gas appliances.

  • If natural gas appliances are under water, customers are advised not to operate their appliances until they have been inspected by a qualified plumber or heating, ventilation and air conditioning (HVAC) professional to conduct a safety inspection. For information on qualified natural gas contractors, call Energy Connections at 800.427.8876 or visit www.virginianaturalgas.com/DealerLocator.aspx.
  • If customers’ natural gas meters or appliances have been underwater, customers should report it to the Virginia Natural Gas Customer Care Center at 866.229.3578
  • If customers smell gas, immediately leave the affected area and call the Virginia Natural Gas 24-hour emergency response line, at 877.572.3342 from a safe location. Never try to identify the source of a leak. Virginia Natural Gas wants to ensure customers that their natural gas service will be restored in a prompt manner once flood water recedes and it is safe for Virginia Natural Gas personnel to enter homes or businesses.

For more information, visit www.virginianaturalgas.com/safety and connect with the company on Facebook (facebook.com/VirginiaNaturalGasCo) and Twitter (Twitter.com/VaNaturalGas).

About Virginia Natural Gas
Virginia Natural Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company (NYSE: SO). Virginia Natural Gas provides natural gas service to 290,000 customers in southeast Virginia.  For more information, visit www.virginianaturalgas.com.

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.5 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at www.southerncompanygas.com.

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Media Contact
Duane Bourne
o: 757.616.7510
c: 757.955.0363
dbourne@southernco.com