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Advisory: Outdoor natural gas meter and appliance venting safety tips

January 2, 2014

VIRGINIA BEACH – Jan. 2, 2014 – With severe winter weather in the forecast, Virginia Natural Gas wants to remind customers of important outdoor natural gas meter and appliance venting safety tips to ensure public safety and the continuity of service.

Below are recommended guidelines associated with natural gas:

  • To ensure the safe, proper operation of natural gas appliances, such as a furnace and water heater, and to prevent a potentially hazardous buildup of carbon monoxide within your home, ensure that outdoor vent openings and air intakes are not obstructed by snow or ice.
  • Exercise caution removing snow or ice from your natural gas meter assembly. Use your hands or a broom, not a shovel, to brush away snow or ice from your meter and regulator. Never kick or hit your gas meter or its piping with a hammer or any hard object to break away built-up snow or ice.
  • Following a weather emergency, ensure the gas meter is visible at all times and accessible to emergency responders.
  • Heavy snow and ice may weigh down power lines and tree limbs, causing them to fall. If a natural gas meter is damaged or gas line is exposed, immediately leave the area and call the 24-hour emergency response line, at 1-877-572-3342 from a safe location.

About Virginia Natural Gas

Virginia Natural Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), provides retail natural gas sales and distribution services to 275,000 customers in southeast Virginia. For more information, visit www.virginianaturalgas.com.


About AGL Resources

AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services, midstream operations and cargo shipping. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management, ownership and operation of natural gas storage facilities, and ownership of Tropical Shipping, one of the largest containerized cargo carriers serving the Bahamas and Caribbean region. AGL Resources is a member of the S&P 500 Index. For more information, visit www.aglresources.com




Media Contact
Duane Bourne
Office: 757-616-7510
dbourne@aglresources.com