Natural Gas Leaks, Odors or Emergencies

Absolute Reliability

No matter the season or weather, natural gas is one of the safest and most reliable sources of energy for your home. Certain gas appliances, such as furnaces, typically last twice as long as their electric competitors. And because it comes to your home via underground pipelines, it’s always there for you, regardless of the weather conditions.

Many homeowners are installing natural gas backup generators to ensure on-demand, dependable energy during power outages. Fueled continuously by natural gas, generators are fully automatic. Within seconds of an electrical outage, your natural gas generator comes on, supplies power, and switches off when power returns. You don’t have to do a thing. Click here to find a dealer near you.

Of course, with your natural gas appliances, you’re very unlikely to see a service outage when the weather gets bad. Your furnace, stove, water heater and other natural gas appliances are always there for you. You can keep your natural gas appliances in great shape and extend their useful lives by following a few simple tips:

Make sure your furnace stays in winter-ready condition. We recommend an annual inspection by a qualified contractor. Such inspections typically include:

  • Making sure the blower bearings and blower motor are lubricated according to the manufacturer’s instructions.
  • Visually inspecting all vents, heat exchanger, and motor.
  • Clearing the furnace area of any dust or combustible materials.
  • Testing the thermostat.
  • Cleaning dust out of the blower compartment.
  • Checking the flue to make sure it is clean and open.
  • Checking the pilot light, if your furnace has one.

A few other tips to follow to keep your natural gas appliances in great running order:

  • Be sure your appliances are professionally installed and serviced.
  • Be sure they are well ventilated. In particular, check the venting of your water heating system.
  • The gas flame in your appliances should burn a healthy bright blue or blue-orange, never a sluggish yellow.
  • If a pilot light goes out, turn off the appliance and allow any accumulated natural gas to vent before relighting, following the manufacturer’s instructions.

To find a contractor in your area who can help you, just call our Natural Gas Advantage Line at 1-866-229-3578 choose option 5.